Our Staff Members
Office Administrator and Patient Care Coordinator
As Office Administrator and Patient Care Coordinator, Wanda wears many hats in front of and behind the scenes. She oversees all daily operations including patient scheduling, discussing patient treatment insurance verification and claims as well as a plethora of various administrative details. Wanda joined our team in 2004 and is an integral part of our continual growth and progress. Her passion involves face to face interaction with our patients and gets great satisfaction and fulfillment from seeing patients improve their life through our Prosthodontic treatment. She has immense knowledge of insurance policy and enjoys working with insurance companies in order to get the highest reimbursement for our patients. Spending time with her wonderful husband, children and four precious grand-children is a significant part of her life out of the office.
As Office Manager, Poppi has been one of our inaugural staff since our grand opening in 1982. Having been in Jacksonville since the early 1970s, Poppi graduated from the University of North Florida with a Bachelor’s degree in Chemistry and a minor in Biology. Her attention to maintaining the highest standard of dental care has been the vision of our practice. Having been involved in all areas of the office from clinical to administrative positions, she has played a vital role in the continuing success and growth of Elias Prosthodontics. Most of her time now is spent in the business office helping patients achieve their dental goals. She states that our patients come to us seeking our expertise and undergo life-changing transformations, thus it is our responsibility to make them as comfortable as possible while providing them with the utmost in prosthodontic care. These people become part of our extended family and we are honored when they are pleased with their treatment and return to us for their routine maintenance exams. In her free time, Poppi enjoys playing tennis, reading and spending time with her family and friends.
Patient Care Assistant
Kim is a native of Jacksonville and began her dental career in 2001 in a general dentistry office. Her passion for dental health led her to seek a more challenging opportunity in a specialty environment and she joined our office in 2002. Kim is our lead assistant and is in charge of ordering our office and dental supplies. She shops diligently ensuring that our budget is maintained and that practice dollars are spent wisely on quality products. The most rewarding aspect of her career include transforming the lives of our patients from their initial evaluations to full mouth reconstructions. She enjoys volunteering her time in the dental field and has participated in various events including Healing Hands and the Florida Dental Association Mission of Mercy. Besides dentistry, her loves in life include her husband and two sons and she enjoys water activities.
Patient Care Assistant
Amber joined our office family last year and has been a chairside assistant for almost four years. She has become an integral part of our team assisting with all surgical and implant procedures. Amber enjoys all aspects of working on patients from their initial new patient evaluation, general dental procedures, implant surgery, maxillofacial prosthetics to full reconstruction of their entire mouths. She is also our office’s OSHA Coordinator. She is passionate about volunteering with the dental community and promoting the field with her knowledge and expertise to those less fortunate. She has an avid interest in good nutrition and exercise and enjoys going to the beach with her husband and son and cooking for her friends and family.
Registered Dental Hygienist
Karen graduated from Eastern Florida State College with her certification as a Registered Dental Hygienist and joined our dental family this year. She is anesthesia-certified and provides oral hygiene care and instructions as well as post-surgical evaluations for our patients undergoing with implant and maxillofacial treatment. She is involved with the patient’s new smile as they share their journey that brought them to our office. She is pleased to say that her professional calling is to serve people by creating trust and to help our patients understand the importance of oral care to their overall health. Karen takes great pride in developing lasting relationships while promoting health and wellness and delivering professional dental hygiene care. Her hobbies include running, spending time with her family and anything involving outdoor fun.
Shavone has been with us for over five years and assists us in all areas of our office. She is an aspiring dentist and recent graduate from the University of North Florida, who believes that cracking jokes and putting a smile on someone’s face is a major part in having a happy life. Shavone works as a staff assistant, aiding Dr. Elias as well as our dental assistants, receptionist and the lab tech with their daily duties. Outside the office, Shavone is preparing for dental admissions. She loves hanging out with her friends, visiting the beach, playing volleyball, attending to her dogs and spending quality time with her family. With her personality and objective of achieving a career in the dental field, Shavone is a very pleasant and fun addition to our office.
Graz has been our lab technician for over five years and stays busy ensuring ideal smiles for our patients from the technological point of view. She is involved with the fabrication process for all removable prostheses, crown and bridge wax-ups, surgical stents, whitening trays, night guards and is in charge of all aspects of complex lab procedures. Her hobbies include reading, classical music, going to the opera and is a fabulous wine aficionado.